Spa Policies
Arrival time
Please arrive only 5 minutes before your scheduled appointment. Due to the limit of waiting area and we don’t have the receiptionist. Every new client needs to fill intake form. Please note that after 6 pm and Sunday, the front door is locked if you arrive too early we may still be in a service and not be able to take you or let you in the building. There is no receptionist, and building doors do lock automatically.
Cancellation
Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
* Any cancellations with less than 24 hours of notice are subject to a cancellation fee of $45
* “NO SHOWS” will be charged 100% of the reserved service amount.
Confirmation
we will send email or text to confirm your service appointments two business days prior to your appointment date.
Prices and Services:
Prices and services are subject to change without notice.
* Please mention to us if you Pregnant and you can’t book any massage than Pregnancy massage*
NOTICE: If you call to set up an appointment and no one answers please leave a message and we will call you as soon as we can as we do not have a receptionist. You can call, text, or book online but it is not scheduled until we confirm your appointment.
Thank you for your understanding.
* When you schedule your appointment with us, you are agreeing to these policies.
Thank you very much for your business.